bbbaji Privacy Policy
Your personal information is completely safe with us — find out in detail how bbbaji collects, uses, and protects your data in this policy.
Table of Contents
Introduction and Scope of Policy
About This Privacy Policy
bbbaji ("we", "our", or "platform") operates a trusted online gaming platform for players in Bangladesh. This privacy policy applies to the bbbaji website and all related services.
The purpose of this policy is to clearly inform you about what personal information we collect, why we collect it, how we use it, and how we keep it secure. By using bbbaji's services, you agree to the terms of this privacy policy.
We believe privacy is a fundamental right. That is why we collect only the information that is necessary and never use it for unnecessary purposes. All our data processing activities are conducted in accordance with applicable data protection laws and international standards.
Types and Methods of Data Collection
Information Provided at Registration
When you register on the bbbaji platform, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Password (stored in encrypted form)
- Preferred currency (BDT / Taka)
- Country and region of residence
This information is essential for creating your account, verifying your identity, and providing secure services.
Financial and Identity Verification Information
To complete deposit and withdrawal processes on our platform, we may collect the following information in the interest of secure transactions:
- bKash, Nagad, Rocket, or bank account details (for transactions only)
- Copy of national identity card or passport (for KYC verification)
- Proof of address (if required)
- Transaction history and amounts
This information is stored following the highest security standards and is never shared with third parties for commercial purposes.
Automatically Collected Information
The following information may be collected automatically when you browse our website:
- IP address and geographic location (at country level)
- Browser type, version, and language settings
- Device type (mobile, tablet, desktop)
- Time of website access and session duration
- Pages visited and click patterns
- Referral source (where you came from before reaching our site)
Purpose of Data Use
How We Use Your Information
bbbaji uses your personal information only for the following purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: To complete gaming services, deposit, and withdrawal processes.
- Customer Support: To respond to your complaints, questions, or requests.
- Security Assurance: To prevent fraud, detect suspicious activity, and protect the security of the platform.
- Age Verification: To prevent those under 21 from using the platform.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To analyze user experience and improve the quality of services.
- Relevant Communications: To inform you about important security alerts, account updates, and policy changes.
We never sell your information or provide it to commercial advertisers.
Data Sharing and Disclosure
Sharing Information with Third Parties
bbbaji never sells your personal information. However, in certain circumstances we may share information on a limited basis:
- Payment Processors: Information necessary to complete transactions with bKash, Nagad, Rocket, and banks.
- Technology Service Providers: Trusted organizations that provide server hosting, data analysis, and security services.
- Law Enforcement Agencies: Based on a court order or a lawful government request.
- Fraud Prevention Organizations: To assist in detecting suspicious financial activity.
All third-party service providers are required to comply with our privacy standards and may use the information provided only for the specified purpose.
Circumstances in Which We Do Not Disclose Information
We will never disclose your information for the following purposes:
- Sale to marketing or advertising agencies
- Sharing with other companies for business purposes without your consent
- Transfer to third parties for personal or commercial gain
- Disclosure to any government or private organization without a legal basis
Data Security Measures
Our Security Technology
bbbaji uses the highest industry-standard security technology to keep your personal information safe:
- SSL Encryption: All our data transfers are secured with 256-bit SSL/TLS encryption, which keeps your information unreadable in transit.
- Data Encryption: Stored sensitive information (passwords, payment details) is saved using advanced encryption algorithms.
- Firewall Protection: Our servers are protected by multiple layers of firewalls.
- Regular Security Audits: Our systems are regularly tested by cybersecurity experts.
- Access Controls: Only authorized staff can access specific information.
- Two-Factor Authentication (2FA): An additional security layer for logging into your account.
Even so, no digital system is completely free of vulnerabilities. Should a security breach occur, we will immediately notify affected users and take the necessary steps.
Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored on your device that help improve the functionality of our website. bbbaji uses the following types of cookies:
- Essential Cookies: Essential for maintaining login sessions and providing basic services.
- Functional Cookies: Help remember your preferences (language, theme).
- Analytics Cookies: To understand website traffic and usage patterns.
- Security Cookies: Used for fraud detection and account protection.
Cookie Controls
You can accept or reject cookies by changing your browser settings. However, please note that disabling essential cookies may disrupt some important website functions (login, payment).
Most modern browsers have their own settings for managing cookies. You can set your cookie preferences from the "Settings" or "Preferences" menu in your browser.
User Rights
Your Rights Regarding Your Information
Every registered user of bbbaji enjoys the following rights:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (after fulfilling legal obligations).
- Right to Restrict Processing: A request to limit the use of your information for specific purposes.
- Right to Data Portability: A request to have your information provided in a common format.
- Right to Object: The right to object to the processing of your information for specific purposes.
To exercise these rights, contact us directly. We will respond to your request within a reasonable time.
Data Retention Policy
How Long Information Is Retained
We retain your information only for as long as necessary. The retention period is determined based on the following factors:
- Active Account: Information is retained for the entire time your account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.
- Financial Records: Transaction-related information is kept for the period required under financial and anti-money laundering laws.
- Marketing Information: Deleted promptly once you withdraw your consent.
After the designated period, information is securely deleted or anonymised.
Protection of Minors
Policy regarding users under 21 years of age
bbbaji is a platform strictly for users aged 21 and above. We do not knowingly collect any personal information from minors.
Age verification is in place during the registration process. If we suspect that a minor's information has entered our system, we will immediately deactivate that account and delete all collected data.
If a parent or guardian suspects that their minor child has registered on our platform, please contact us immediately.
Policy Changes
Privacy Policy update process
bbbaji reserves the right to review and update this Privacy Policy from time to time. The policy may change under the following circumstances:
- Changes to applicable laws or regulations
- Significant changes to our services
- Improvements to data protection practices
- Addition of new technologies or payment methods
For any significant changes, we will notify you in advance by email or through a platform notification. Continued use of the platform after changes are made will be considered as your consent to the updated policy.
You can easily find out when the policy was last changed by checking the "Last Updated" date at the top of the page. We always keep an archive of previous versions and provide them upon request.
Contact Us
Privacy-related enquiries
If you have any questions about this Privacy Policy, wish to exercise your rights regarding your information, or want to raise a concern, please get in touch with us. Our privacy team will respond to your request in a timely manner.
Related policies and information
Read our other policies and learn about responsible gaming: